No products are on sale
ECHORYN is currently in prelaunch. OBJECT 001 cannot be purchased or reserved, so there are no current product returns, cancellations or refunds to process.
Before commerce opens
The verified return window, eligible condition, exclusions, shipping responsibility and refund timing will be displayed before checkout becomes available. Those purchase-specific terms—not this prelaunch notice—will govern an order.
Damaged or incorrect orders
Once shipping begins, customers should inspect an order promptly and contact support@echoryn.net if an item arrives damaged, defective or different from the confirmed order. Include the order reference and clear photographs where relevant, but do not email payment-card details.
Serialized objects
If serialized sales are introduced, a returned unit will not automatically re-enter available inventory. It must be received and inspected first. A serial assigned to a completed sale will not be duplicated or silently reassigned.
Payment errors
For a duplicate, unauthorized or incorrect charge connected to future commerce, contact support promptly with the account email, order reference and charge date. Any refund required by applicable law will be honored.